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Sandy Walks logo — professional dog walking, daycare, and home boarding service in Sandweiler, Luxembourg

Privacy Policy

to Sandy Walks, your privacy matters as much as the comfort of the dogs we care for.We collect and use only the information necessary to provide our services, communicate with you, and improve your experience on our website.

​​1. Information We Collect

We may collect:

  • Contact details (such as your name, email address, or phone number) when you contact us or make a booking.

  • Service information related to your enquiry or booking.

  • Anonymous website usage data through Google Analytics, such as which pages you visit, time spent on the site, and general location. This information helps us understand how visitors use our site and improve it over time.
    We do not collect or store sensitive personal information unless it’s voluntarily provided by you.

​2. How We Use Your Information

Your data is used only to:

  • Respond to your messages or booking requests.

  • Provide and manage dog walking, daycare, or boarding services.

  • Improve our website, services, and communications.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies

Our website uses cookies to function properly and to analyse site traffic.
Cookies are small text files stored on your device that help improve your browsing experience.

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You can choose to accept or decline cookies through the banner displayed when you visit our site, or change your browser settings at any time.If you decline, essential cookies will still ensure basic website functionality, but analytics features may be limited.

4. Google Analytics

We use Google Analytics 4 (GA4) to gather anonymous data about how visitors use our site.

  • Your IP address is anonymised before storage.

  • No personal identifiers (such as names or emails) are sent to Google.
    Data collected helps us improve content and user experience.

For more information, see Google’s Privacy Policy.

5. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and Luxembourg law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw your consent for processing at any time.

To exercise these rights, please contact us at: privacy@sandywalks.lu

6. Legal Compliance

This website and all personal data processing activities comply with:

  • The EU General Data Protection Regulation (Regulation (EU) 2016/679), and

  • The Luxembourg Law of 1 August 2018 on the protection of individuals with regard to the processing of personal data.

​​​​​​​​​​7. Contact

If you have any questions about this policy or how we handle your data, please contact: Sandy Walks S.à r.l.-S at privacy@sandywalks.lu

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